Delivery Information Euro Priority
Widely available within most of Europe this service usually takes between 2 - 5 working days, (plus 3-4 days to process the order) and delivery charges start at a flat rate of £15.40 per parcel up to 30kgs, depending on the country. (See chart below)
Air Express
This new sevice is a 48 hour service used only for sending chilled goods to Switzerland and specific countries within the EU. Please see the chart below for a guide. Please note that the weight allocated for chilled goods, includes the weight of the insulated boxes and ice packs. Global Priority
This service is available worldwide and can take from 4 - 8 days, after despatch, depending on the country. The delivery charge will be according to the distance you are from the UK and also the total weight of your order. Once you have added the items to your shopping cart, the exact shipping charge will be calculated online before you submit your payment details but please see the guide below for general information and some examples of delivery costs.
General Information
The weights are calculated by actual or volumetric weight, whichever is higher, so lightweight but bulky items such as crisps or hollow items like Easter Eggs, will have the higher volumetric weight allocated to them. Most parcels are a balance of heavy and lightweight goods, so are not affected by this but if the order is made up mainly of lightweight items, please bear this in mind.
To ensure that you receive your order with the best possible shelf life, our general policy is not to hold stock, therefore please also add 3 to 4 days for us to process and pack your order.
Please note that although we ship to most countries in the world, there are some areas where we cannot offer our services. This is due to either difficulties with Customs in that particular country or world events, making deliveries very difficult. A list of the countries we ship to is shown at the checkout page. Please see the chart below for a guide to delivery costs and times. | Euro Priority | Transit
Time | Weight
0.01-30kgs | Weight
30.01-60kgs | | | Belgium, Luxembourg, Netherlands
| 2-4 days | £15.40 | £30.80 | | | | Denmark, Monaco | 2-4 days | £16.80 | £33.60 | | | France, Germany
| 2-4 days | £17.80 | £35.60 | | | Greece, Italy, Spain&Portugal -
Mainland only | 4-6 days | £28.80 | £57.60 | | | | Austria, Sweden, Finland | 4-6 days | £34.20 | £68.40 | | | | Czech Republic, Balearic Islands, Madeira, Switzerland, Poland, Norway | 4-6 days | £38.40 | £76.80 | | | | Air Express | Transit
Time | Weight
5kgs | Weight
10kgs | Weight
15kgs | Weight
20kgs | Austria, Finland, Sweden, Greece, Italy, Spain & Portugal -
Mainland only
| 1-2 days | £46.19 | £70.72 | £90.69 | £105.84 | | Denmark, Monaco | 1-2 days | £50.94 | £75.24 | £94.24 | £110.06 | | Czech Republic, Balearic Islands, Hungary, Madeira, Switzerland | 1-2 days | £55.69 | £79.75 | £97.79 | £114.27 | | Global Priority | Transit
Time | Weight
2.5kgs | Weight
5kgs | Weight
10kgs | Weight
15kgs |
USA and Canada | 4-5
working days* | £24.67 | £32.14 | £44.33 | £58.90 | | Australia, New Zealand & Far East | 5-7
working days* | £48.99 | £59.77 | £82.56 | £95.50 | | Rest of World | 7-8
working days* | £56.02 | £73.97 | £106.49 | £134.28 | | * Please note that this estimated time is the transit time only and may be affected if goods are held up by customs clearance, which is beyond our control. |
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