Closing for Spring Break

Please note:  Expat Essentials is now closed for 2 weeks and will re-open on Tuesday 2nd May.  Orders can still be placed online in the normal way, but will not be despatched until 4th-5th May.

Privacy & Cookie Policy

Privacy
Expat Essentials is committed to ensuring that your privacy and security are protected.  If you wish to just browse the website, you may do so without submitting any information to us.  When you place an order or register for our newsletter, it is necessary for us to request certain information to provide the service you require, however these details are never disclosed to any third party, other than as necessary to our partners, e.g. our carriers and payment service providers, in order to facilitate the delivery, unless required to do so by law.  As required by law, we are registered with the Information Commissioner's Office and abide by all current Data Protection laws.  Our registration number is: Z8693386.

As a further precaution to protect your security, all payments are made through our partners; either Sagepay or PayPal, so Expat Essentials does not hold any credit card information at all.

When you sign up for the newsletter, you will always have the option to unsubscribe, if you decide that you no longer need this service.

 

What are Cookies?
Cookies are small text files that websites can send to your computer, tablet or mobile phone. A cookie can be thought of as an internet user's identification card, which tells a website when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website. Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for this website to allow a visitor to fill up a shopping cart or to remember the user's preferences or registration details for a future visit. The European Union Directive on Privacy and Electronic Communications (the "Directive") and its subsequent amendments, recognise that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of website users.

To make full use of our Expat Essentials website, your computer, tablet or mobile phone will need to accept cookies. We need to use cookies to allow customers to move from one part of the website to another and to add items to the shopping basket without having to login with all your details and when you tick the box online to 'remember me on this computer' to save repeatedly entering address details each time you order.

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you first access the website.

However, you should be aware that the Expat Essentials website (in common with most other shopping web sites) will not work without cookies and therefore we recommend you leave them turned on. For example, if you block or otherwise reject cookies you may not be able to add items to your shopping basket, proceed to checkout or use any of our products and services that require you to sign in.

Strictly necessary cookies
These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around our site and use its features, such as accessing secure areas. Without these cookies, certain services you have asked for, like shopping baskets cannot be provided.

Performance cookies
These cookies collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from our web pages. These cookies don’t collect information that identifies a visitor. All information is aggregated and therefore anonymous. It is only used to improve how the website works.

Functionality cookies
These cookies allow our site to remember the choices you make (such as your user name or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They cannot track your browsing activity on other websites. By using our website, you agree that we can place these types of cookies on your device.

Targeting or advertising cookies
Expat Essentials does not use this type of cookie.

Managing Cookies
Your continued use of our site constitutes your consent to accept these limited cookies, however you can set your internet browser to reject all cookies, or to notify you when a cookie is set. You should consult the Help section of your browser to learn how to change your cookie preferences.

You may also find instructions on how to do this at 
www.allaboutcookies.org/manage-cookies. If you leave cookies on, remember to log out when you have finished using a shared computer. If you wish to control advertising you see online, please go to www.youronlinechoices.eu.